Non-Defective Returns

  1. We believe strongly in treating our customers with respect. Due to the nature of our products and a multitude of hygiene issues,  we ship only new merchandise so that you won't be on the receiving end of dirty, damaged or pre-owned merchandise.  All of our shipments are checked to ensure this standard is met as it moves from inventory to packaging and then out the door.  We take these steps before your order leaves our warehouse because once it leaves our facility we lose control over the order or its condition, and as a result, we are unable to accept returns.
  2. The use of some of the products we sell carries the risk of exposure to sexually transmitted diseases by merchandise that is pre-owned or resold.  No business should ever risk a customer's health by engaging in this or similar practices.  Your health and well-being is not ours to jeopardize, and we will not and do not engage in the resale of adult erotic sex toy.