Returns

  • How Do I Arrange For An Exchange My Order Instead Or Return?

    Exchanges are subject to Manufacturer's policy and are determined based on the circumstances of each case.  Most manufacturers will only offer an exchange of their product if you have received a defective item, and you notify our staff of that immediately upon receipt of your delivery.
  • Manufacturer Defects

    The procedure to be followed if you receive an item having a manufacturer defect. Email us to obtain approval and an RMA number Provide photographs showing defect (if requested) Send defective item to our warehouse (only if asked to do so) Be available to sign for the delivery of a replacement i...
  • Non-Defective Returns

    We believe strongly in treating our customers with respect. Due to the nature of our products and a multitude of hygiene issues,  we ship only new merchandise so that you won't be on the receiving end of dirty, damaged or pre-owned merchandise.  All of our shipments are checked to ensure this sta...
  • Returns Policy

    We do everything we can to ensure that you receive the best in customer service. If you have questions about products before or after ordering feel free to contact us. We value your business and understand that shopping online can make product selection challenging. This is why we go to great le...